1. Age Restriction & Eligibility
The Site and our digital simulation services are strictly intended for individuals who are at least 18 years of age. We do not knowingly collect personal data from children or minors.
By using this Site and purchasing our digital packages, you represent that you are of legal age in your jurisdiction. This threshold is established to prevent unauthorised financial transactions and to ensure compliance with international data processing requirements. If we become aware that a user under 18 has provided personal information, we will delete such information immediately and terminate the associated access.

2. Intellectual Property & Limited Licence to Use
All digital content available on the Site—including but not limited to software code, visual assets, proprietary tactile simulation mechanics, sound effects, and musical compositions—is the exclusive intellectual property of Balancing Monkey Games Limited or its licensors.
Grant of Licence: Upon successful payment, users are granted a limited, non-exclusive, non-transferable, and revocable licence to access the virtual simulation packages within the environment provided by the Site.
Ownership vs. Access: Your purchase constitutes a payment for usage rights only. It does not constitute a transfer of ownership, title, or interest in any underlying digital assets, code, or artwork.
Prohibited Actions: Users are strictly prohibited from extracting, copying, modifying, reverse-engineering, or redistributing any site assets for commercial or personal use.

3. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device (browser type, IP address, time zone, and installed cookies). Additionally, when you make a purchase, we collect:
Identity Data: Name and age verification status.
Contact Data: Email address and telephone number.
Financial Data: Payment information. Note: All payments are processed securely via Stripe. We do not store or have access to your full credit card numbers on our servers.
Technical Data: IP address and device identifiers, used strictly for fraud prevention and system security.

4. How We Use Your Personal Information
We use the collected information to fulfil orders placed through the Site (including processing payments and granting access to digital content). Additionally, we use this information to:
Communicate with you regarding your account or transactions;
Screen orders for potential risk or fraud (in alignment with Stripe’s underwriting and security standards);
Ensure compliance with European tax (VAT) and international digital commerce obligations.

5. Your Rights (GDPR & NZ Privacy Act)
If you are a resident of the European Union or New Zealand, you have the right to:
Access, correct, or delete the personal information we hold about you.
Object to certain processing activities or request data portability.
Withdraw consent for data processing at any time.
To exercise these rights, please contact our Data Compliance Officer at: bubble@snapcalmwrap.com.

6. Data Retention & Security
We maintain your Order Information for our records to fulfil legal, tax, and corporate auditing obligations in New Zealand. We implement industry-standard security measures to protect your data during transmission and storage.

7. Contact Us
For more information about our privacy practices, or if you have questions, please contact us by email at bubble@snapcalmwrap.comor by mail using the details provided below:
Balancing Monkey Games Limited
162 Hillside Road, South Dunedin, Dunedin 9012, New Zealand