1. Corporate Identity

SnapCalmWrap is a proprietary brand owned and operated by Balancing Monkey Games Limited, a company incorporated and registered under the laws of New Zealand (NZBN: 9429046353726), with its registered office at 162 Hillside Road, South Dunedin, Dunedin 9012, New Zealand.

2. Nature of Service: Pre-made Digital Simulation Packages

Our platform provides high-fidelity virtual sensory simulation packages designed for digital stress relief and mindfulness.
Transaction Model: All purchases are one-time, non-recurring transactions. We do not operate a subscription-based model.
Service Scope: We provide standardized, pre-made digital assets. We do not provide ongoing custom development, bespoke modifications, or post-purchase design services.
Service Flow: The transaction follows an immediate “Digital Access” model: Order Placement → Automated Delivery of Access Link/Digital Assets → Conclusion of Transaction.

3. Intellectual Property & Limited Licence

All code, visual artwork, haptic mechanics, sound effects, and musical compositions provided are the exclusive intellectual property of Balancing Monkey Games Limited.
Limited Licence: Upon successful payment, you are granted a limited, non-exclusive, and revocable licence to access the virtual items within the intended simulation environment on our Site. This constitutes a licence to use, not a transfer of ownership or title.
Restrictions: Users are strictly prohibited from copying, extracting, reverse-engineering, redistributing, or exploiting any Site assets for commercial purposes.

4. Digital Delivery & Waiver of Withdrawal Rights

In accordance with the EU Consumer Rights Directive and international digital commerce regulations:
Instant Access: Our products are digital assets delivered via an instant unique access link or direct digital interface.
Express Consent & Waiver: By clicking the purchase button, you expressly consent to the immediate performance of the contract. You acknowledge and agree that once the digital delivery has commenced (e.g., the link is generated or the simulation is accessed), you lose your statutory 14-day right of withdrawal (right to a refund without cause).
Proof of Delivery: As these are virtual goods, no physical shipping is required. Our system’s digital timestamp of the link generation or account activation serves as definitive proof of delivery.

5. Final Sale & Pricing

Each purchase constitutes a completed sale of a specific, “as-is” digital package.
There are no hidden fees or recurring charges.
All prices are clearly displayed at the point of sale and cover the specific digital content purchased at that time.

6. Age Requirements & Payment Authority

Users must be at least 18 years of age to purchase services on this Site. By completing a transaction, you confirm that you meet this age requirement and that you are the authorized holder of the payment method provided (processed via Stripe).

7. Governing Law

These Terms are governed by the laws of New Zealand. For customers located in the European Union, mandatory consumer protection laws of your country of residence may also apply where applicable.

8. Contact Information

For billing inquiries or technical support, please contact us:
Company: Balancing Monkey Games Limited
Email: support@snapcalmwrap.com
Address: 162 Hillside Road, South Dunedin, Dunedin 9012, New Zealand